Workstation Primer audiocassette series SR122C The goal of this course is to introduce the student to the basic concepts of computer workstations: functions, subsystems, networks, application requirements and competitive positioning and differentiation. STUDENT PROFILE: CSO sales reps, sales management, and PSO Consultants supporting sales of workstation products worldwide. Also authorized for HP Channel Partners. PREREQUISITES: None STUDENT PERFORMANCE OBJECTIVES: Upon completion of this course, students will be able to: o The basic knowledge to better determine and communicate why and how workstations provide the best solutions for your customers. o A functional overview of workstations, some of their key subsystems, and their operating networks. o A working knowledge of the basic vocabulary of workstations. o Key information of how to differentiate workstations from PCs. COURSE OUTLINE: Unit 1: Workstation vs. PCs: the Myth and Reality Unit 2: Workstation Basics Unit 3: Ease of Use: Operating Systems Unit 4: Ease of Use: User Interfaces Unit 5: Graphics Unit 6: Networking Basics Unit 7: Departmental Computing and Distributed File Systems Unit 8: Mixed Vendor Environment Unit 9: Managing a Mixed-Vendor Environment Unit 10: Assessing Your Customer's Needs Unit 11: Workstation Performance and Productivity TESTING PROCESS: Self-Assessment Test included in the workbook. To access Mastery Test, send an HPDesk message: To: Fieldtest ADMIN Subject: SR122C A score of 80% or better represents satisfactory completion. FORMAT: Self-paced workbook and audiotapes LOCATION: Not applicable LENGTH: 8-10 hours AVAILABILITY: 11/92 LANGUAGE: English EQUIPMENT: Audio cassette player CLASS SIZE: Not applicable ORDERING INFO: Heart I-2 order from Support Materials Organization (SMO/C200), Roseville, CA Part # 5960-7855 QUESTIONS: Contact your Sales Force Program Manager or Country Education Manager PROGRAM MGR: Jim Belcher Telnet/508 436-5069